Policies

Need to move a visit? Just let us know 48 hours ahead and there’s no charge. Life happens — text or call and we’ll find a new slot.

Cancellations or reschedules inside 48 hours carry a skip fee of 50% of the visit price. That slot was held for you and can’t be re-booked on short notice.

If we arrive and can’t get in (no key, wrong code, nobody home), the visit is charged at 50% and we’ll reschedule. Leaving a key or code on file avoids this entirely.

If more than six weeks pass between recurring visits, the next visit is priced as a deep clean so the house gets properly reset — then you’re back to your regular rate.

No contracts for residential cleaning. Pause, skip, or stop whenever you like. Commercial and church accounts run month-to-month with 30 days’ notice.

Your confirmed price stays your price. If it ever needs to change, you’ll hear about it at least 30 days ahead — never a surprise on the invoice.

If anything was missed, tell us within 24 hours of the visit and it gets re-cleaned free. No forms, no debate.

Amanda is your cleaner — every visit. If she ever can’t make it, you’ll know ahead of time and can choose to reschedule.

Recurring visits are invoiced after each clean and paid online (bank transfer is free; cards carry a 3% processing fee). One-time cleans are due on completion.